Everybody loves a good survey filled with juicy data. But what if the survey involves your team's mood -- especially during high-stress moments like new product launches, company transitions, mergers or layoffs?
Generally speaking, I see value in employee surveys -- especially if employers use the data to address company issues and shortcomings. But sometimes, employee surveys seem like an exercise in "cover your ass" -- a checkmark process for HR to say "we've got our finger on the pulse of our employees."
Alas, HR often doesn't have the power to really drive the type of change that employees request through survey feedback. Even worse, some employees avoid company surveys or tone down their views -- fearful of retribution if they blow the whistle on an issue or concern that the employer should address.
Ask the Expert
Glint CEO Jim Barnett knows about the upside -- and downside -- of employee surveys. And he's ready to change the discussion. Glint's cloud-based platform allows employees to quickly and anonymously provide feedback to employers. Barnett says the compiled data allows executive teams and HR departments to more easily spot and address company challenges across the talent pool.
Barnett explains Glint's approach in our latest podcast (Episode 40). Listen closely, and you'll hear how gathering the right data -- from the right groups at the right time -- can potentially boost employee morale and productivity.
Is this the start of a new, more pro-active relationship between executive leaders, HR, and line-of-business workers who are so critical to customer satisfaction? Let's hope so.
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