TNT 1069: Thanks for Calling Comcast "Customer Service"

Comcast customer service: Those three words inspire plenty of emotional reactions from frustrated consumers. For the evidence, check out the Aug. 12, 2014 edition of Tech News Today:

The episode above featured:

  • Hosts: Mike Elgan, Jason Howell and me
  • Topics: Siri’s creators are working on a better assistant called Viv, Obama launches U.S. Digital Service to enact best practices for its IT projects, recorded Comcast customer service calls are a thing, and more.
  • Guests: Steven Levy, Justin Sink, Lee Hutchinson and Drew FitzGerald.

Thanks for tuning in.